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Call Now ConsumerAffairs is not a government agency. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Our content is intended to be used for general information purposes only. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Company NMLS Identifier #2110672 Copyright © 2021 Consumers Unified LLC. All Rights Reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.QuickBooks Payroll is offered in both online and desktop versions. Service plans for this software range between $29 and $125 per month, plus monthly per-employee fees. You can add QuickBooks' accounting software to each service plan for an additional fee. This review is for small business owners who are considering using QuickBooks Payroll as their payroll service. After conducting extensive research and analysis, we recommend QuickBooks Payroll as our 2021 pick for the best online payroll service for small businesses. QuickBooks Payroll is ideal for small businesses because of its flexibility and variety. The service is available in numerous service plans at a variety of prices, so businesses of any size and budget can find a plan to meet their needs. Another feature that makes QuickBooks Payroll a solid choice for small businesses is its integration with QuickBooks' accounting software, which many small businesses already use. Other reasons we recommend QuickBooks Payroll is its ease of use, employee self-service options, range of payroll reports and one-month free trial. To read more about the best options for payroll services, read all our reviews and learn more about the buying process. Editor's note: Looking for information on payroll systems? Use the questionnaire below, and our vendor partners will contact you to provide you with the information you need: QuickBooks Payroll Pricing, Service Plans and Features Part of QuickBooks Payroll's appeal is that the company offers several plan types at a range of prices. Several plans combine the company's accounting software and payroll service. This range of options makes this software a great option for a wide variety of businesses. Below, you'll find a full breakdown of the pricing and features for all of QuickBooks Payroll's plans. Keep in mind that first-time customers are eligible for a 30-day trial on all of these plans, so you can give the software a test-drive before you commit to a monthly or yearly plan. QuickBooks Payroll Plans QuickBooks Payroll is available in a variety of service plans. There are online versions, desktop versions and plans that combine QuickBooks' payroll and accounting software. If you're looking for both accounting software and a payroll service, pairing the two could be ideal for your small business. Every time you run payroll, all of the info – including check amounts, state and federal taxes, and deductions – automatically downloads into your QuickBooks accounting software. Opting for a plan with accounting software also gives you the ability to track income and expenses, maximize tax deductions, run reports and send estimates. QuickBooks allows for invoicing the acceptance of payments. QuickBooks Plus also lets you manage bills, track inventory and manage contractors. Here is a breakdown of some of the options: QuickBooks Online Payroll Plans Core Cost: $45 per month, plus $4 per employee per month Features: full-service payroll, autopayroll, health benefit options and 401(k) plans Premium Cost: $75 per month, plus $8 per employee per month Features: everything in the Core plan, plus same-day direct deposit, workers' compensation administration, mobile time tracking, access to an HR support center and expert setup Elite Cost: $125 per month, plus $10 per employee per month Features: everything in the Premium plan, plus tax penalty protection, customized setup and access to a personal HR advisor With each of these plans, you have the option to get either one month free or a 50% discount for the first three months of service. You can also add QuickBooks Online accounting software, which will cost you between $25 and $150 per month. QuickBooks Desktop Payroll Plans Basic This plan only runs payroll and does not handle any payroll tax obligations. Cost: The base fee is $29 per month, plus there is a monthly fee of $2 per employee. The first six months are offered at a 20% discount. Features and tax services: This package includes the ability to print instant paychecks for W-2 employees and 1099 workers, as well as direct deposit and live support. Enhanced This plan handles all payroll and some tax responsibilities. Cost: The base fee is $45 per month, plus there is a monthly fee of $2 per employee. The first six months are offered at a 20% discount. Features and tax services: This plan includes everything in the Basic package, plus it calculates all federal and state payroll taxes. You are responsible for making all tax payments. Intuit fills in all of the federal and most state payroll tax forms for you, and it gives you the option to pay these taxes electronically. Additionally, this plan includes email reminders for taxes and the ability to print W-2 forms for employees. Assisted This plan handles all payroll and payroll tax responsibilities. Cost: The base fee is $109 per month, plus there is a monthly fee of $2 per employee. The first six months are offered at a 40% discount. Features and tax services: This is the most comprehensive service. The package runs payroll; completes and files all federal, state and local forms; and guarantees that tax payments are correct and on time. If the company makes an error, it will correct the mistake and pay all of the resulting payroll tax penalties. QuickBooks also sets up this package for you by having a company representative enter all employee information into the system before you get started. In addition, the Full-Service package takes care of processing and printing employees' W-2s. At the time of this writing, QuickBooks was offering a 50% discount on all of the above rates for the first three months of service for new customers. The only other cost is for businesses with employees who work in multiple states, in which case there is an added $12 monthly charge per state. A benefit of QuickBooks Payroll is that each of the plans allows unlimited payroll runs for no extra charge, thus giving businesses the option to pay employees weekly, biweekly, semimonthly or monthly, all for the same price. QuickBooks accounting software can be added to any of the plans listed above. It starts at $15 per month and includes four pricing plans that range up to $150 per month. Key takeaway: QuickBooks Payroll offers three online plans and three desktop plans. Prices range from $45 to $125 per month (plus $4 to $10 per employee per month) for the online version and $29 to $109 (plus $2 per employee per month) for the desktop version. Features QuickBooks Payroll has a wide range of beneficial features. Most important, QuickBooks handles all of your payroll processing and payroll tax responsibilities. You can run payroll an unlimited number of times each month. This gives you the freedom to pay employees whenever you want, so everyone doesn't have to be on the same pay schedule. This flexibility can be especially valuable if you have both full-time employees and independent contractors. QuickBooks handles all of your payroll tax needs. It calculates your taxes, fills out the necessary paperwork and makes the payments. For some plans, QuickBooks also offers a tax guarantee, which means if the software makes an error, QuickBooks will correct it and pay any imposed fines. The integration with QuickBooks' accounting software is another huge bonus of this solution. The result is that both software programs work in lockstep. Data is automatically transferred back and forth between the two programs, thus making it simple to run payroll and manage your finances. This can be a huge benefit for small business owners who don't have the luxury of having an in-house payroll specialist and accountant. QuickBooks also offers several HR-related resources, including access to a human resources advisor to turn to when you need guidance on important HR issues. Other services include health benefits by SimplyInsured and retirement plans offered by Guideline. QuickBooks announced in 2021 it is improving its integration with the popular customer relationship management (CRM) tool HubSpot. According to QuickBooks, the new integration will include more data entry automation, reducing the likelihood of error and saving staff members time. It will also feature a centralized dashboard through which users can create financial workflows to suit their needs, as well as move invoices seamlessly across QuickBooks and HubSpot. Did you know? QuickBooks Payroll handles all payroll processing and payroll tax responsibilities. It also allows for unlimited payroll runs, provides access to an HR advisor and integrates with QuickBooks' accounting software. Ease of Use Small business owners will be pleased with how easy it is to use QuickBooks Payroll. It is a cloud-based service that has no software to install or maintain and can be accessed online from anywhere. The easy-to-use platform is clearly labeled and simple to navigate. Running payroll starts by selecting the employees to pay. For hourly employees, you enter the number of regular, bonus, overtime and vacation hours they worked during that pay period. Salaried employees already have their pay rates saved. Then, you review the payroll info. You can see each employee's payroll details as well as your total costs. During this stage, you can also compare the current payroll with the previous one to make sure everything lines up. The last step is to click the Submit to Intuit link. The service confirms that it received the information and processes payroll. Employees who have direct deposit are paid in two business days. You also have the option to print checks from your office. Adding employees to the system is also simple. The software walks you through each step of adding basic details about each employee, such as their pay rate, federal and state tax information and withholdings, tax exemptions, and benefit deductions. Some service plans allow QuickBooks to handle this task for you. You can email or fax your employee roster and information to a QuickBooks payroll specialist, who will enter the details. The system is also accessible via a mobile app for iOS and Android devices. With the app, administrators can run payroll, pay taxes and view company payroll history. Employees can log in to the online system on either a web browser or the mobile app to view their paystubs, pay history and paid-time-off accruals. QuickBooks Payroll users can download a variety of reports, including payroll summaries, payroll details, employee details, tax payments, tax and wage summaries, tax liability, workers' compensation, total costs and contractor payment details. Customer Service You can reach QuickBooks Payroll representatives by phone and email Monday through Friday between 9 a.M. And 9 p.M. ET, and live-chat support is available 24/7. On the website, you'll find payroll guides and advice, training videos, details on how to set up the system and a user community that has answers to questions on all of Intuit's products. We were pleased with the customer service Intuit provided when we contacted the company numerous times by phone and email, posing as a business owner interested in payroll services. Each time we reached out by phone, a representative immediately answered our call. With some of the other large payroll services we considered, we had to wait on hold for lengthy periods before someone was available to speak with us. We were just as pleased with the support we received via email. Many of the representatives we contacted over the phone followed up with an email. Each time we wrote back with a question we had, whether it was the same day or weeks later, we received a prompt and thorough response. The representatives never pressured us to sign up for the service. Instead, they listened to us, answered our questions and encouraged us to call back with any further inquiries. This was a difference from what we experienced with many other payroll providers we contacted. Tip: You can reach QuickBooks' customer support team by phone weekdays between 9 a.M. And 9 p.M. ET or via live chat 24/7. Limitations One potential downside of QuickBooks Payroll is the cost. If you choose one of the more robust service plans, there are base fees of over $100 per month, which is more expensive than many of the other services we considered. However, the more costly plans offer a number of HR-related tools, which some businesses may find appealing. We were also disappointed that only the most expensive QuickBooks plans offer a tax guarantee. Most of the services we examined offered this guarantee to all customers. Another potential negative is the large number of complaints filed against Intuit, QuickBooks' parent company, with the Better Business Bureau (BBB). As of December 2020, more than 1,600 complaints had been filed against the company. While the number of complaints is concerning, it is unknown how many of these complaints are specific to Intuit's payroll service, as the complaints listed on the BBB website encompass all of Intuit's products and services. Despite the complaints, Intuit has an A+ rating with the BBB. Ready to choose a payroll service? Here's a breakdown of our complete coverage:Whether you’re self-employed, freelance, or a sole trader, doing your accounts is never fun. But, help is at hand, and finding the best accounting software for you will mean you spend much less time keeping track of your bills, and more time actually running your business. In our opinion, the best accounting software for freelancers doing essentials such as tax returns is Freshbooks, thanks to its intuitive interface, simple templates to help you process common tasks, and extremely low software cost – kept lower still by regular deals and discounts. Running it close is Quickbooks, another fantastic choice for freelancers that can even work out cheaper depending on the plan you choose. Accounting software does so much more than just keep track of your basic financial comings and goings. You’ll also be able to manage your accounts on the go, create invoices, keep track of your cashflow, and easily handle your expenses. However, there are loads of options out there, and it can be hard to know how they stack up against each other – and which is the right choice for your business. That’s where we come in. We know small businesses inside out, and have used this knowledge to choose the four best self-employed accounting software options out there. We’ve based our choices on features, design, support, and price, and will serve as your guide through this sometimes confusing world. Latest Accounting Software Deals Don't miss out – we've spotted some excellent deals on accounting software that freelancers and sole traders can snap up: Best self-employed accounting software – Our top picks So, without further ado, here they are – our top choices for best self-employed accounting software: QuickBooks – Best for doing your tax return ✔️ Makes sorting your self-assessment tax return a doddle ❌ Support options are limited Recommended plans QuickBooks Self Employed (£8 per month exc VAT) QuickBooks Simple Start (£12 per month exc VAT) QuickBooks is one of the big players when it comes to accounting software in the UK, and its unrivalled features for sole traders and freelancers makes it a very strong contender when it comes to the best self-employed accounting software. Where QuickBooks really stands out is its tax planning support. Unlike with some of the other options on this list, you can: Separate personal and business expenses Track mileage Automatically view income estimates Easily get all the figures you need when it comes to submitting your self-assessment tax return These features come on top of a very capable business accounting package. Even the most basic plan comes with: Unlimited invoicing Report creation tools Bank account integration The ability to snap your receipts on the go, and have the data automatically extracted It’s good value too – the base self-employed plan has a standard cost of just £8 per month (exc VAT), making it one of the cheapest plans out there. This should be ideal for most self-employed people, but if you are registered for VAT, then you should upgrade to the Simple Start plan (£12 per month exc VAT), as this lets you easily prepare and submit your electronic VAT declarations. You even get SmartScan, a clever bit of error checking tech that will check whether any of your VAT codes are unusual (i.E. Possibly wrong) or duplicates. Simple Start also lets you quickly create quotes and estimates, and supports Construction Industry Scheme (CIS) contractor and sub-contractor deductions. The only thing to really fault QuickBooks on is its support options. The £8 per month self-employed plan only offers online chat support, and while the hours for this are generous (7am to 10pm Monday to Friday and 8am to 8pm on weekends), it might not be ideal for some self-employed people. Of course, there are lots of resources available through the website, but in terms of actual one-to-one assistance, you might not be able to get help when you really need it. The £12 per month Simple Start plan adds phone support, but with similar conditions. This is available 8am to 12am Monday to Friday and 8am to 8pm on weekends, which is again generous, but obviously not 24/7. Verdict For most people, QuickBooks is the perfect self-employed accounting software, with a very strong base package elevated by specialised tax planning support for sole traders and freelancers. It’s reasonably priced, and has a strong track record, having been available in the UK since 2011. The only thing we’re less keen on is the slightly limited support on offer, but even this shouldn’t be much of a problem for most users. FreshBooks – Best for impressing your clients ✔️ Impressive invoice and estimate creation tools ❌ Lite plan is limited to five clients Recommended plan Freshbooks Lite (£11 a month exc VAT) Freshbooks began life in Canada in 2003, but has recently made a strong push in the UK, including adding Making Tax Digital (MTD) VAT integration in 2020. It’s a strong overall package, but what we really like is its invoice and estimate creation tools. While most accounting software offers this, it’s been a key priority for Freshbooks for years, and this focus really shows. There’s a wide range of colours available, and it’s easy to import your own graphics, meaning you can very quickly produce invoices and estimates that perfectly reflect the tone of your self-employed business. Freshbooks’ base plan, Lite (£11 a month exc VAT), also includes some really useful features for sole traders and freelancers. You’ll get: Unlimited time tracking Unlimited expenses Mobile mileage tracking Unlimited estimates Reporting tools Bank account integration The ability to easily create VAT reports that can be submitted directly to HMRC with a click The real downside is the five client limit on the Lite plan. Freshbooks advises that this refers to “the number of both active and archived clients in your account”. However, “if you’re no longer billing or working with a client, you can delete them to free up spots for new clients”, and retain access to their invoices and information. You are also able to delete and undelete clients as you wish. How much this impacts you will, of course, depend on how many clients your business has – but it feels like a rather strict limit given the monthly cost. The other option is to upgrade to the Plus plan, which costs £19 per month (exc VAT) and limits you to 50 billable clients per month. In terms of support, Freshbooks does offer phone assistance alongside the resources on its website. However, this seems to operate on US business hours – meaning it’s only available from 1pm to 1am GMT – so make sure you bear this in mind when choosing the right self-employed accounting software for your business. Verdict Freshbooks offers some of the best invoice and estimate creation tools around, and all its plans include advanced features like time tracking, mileage tracking, and MTD VAT support. As long as you can stay within the five billable clients per month limit (or can afford to upgrade), then it could be the perfect self-employed accounting software for your business. Sage Business Cloud Accounting – Best for customer support ✔️ 24/7 customer support ❌ Lacks some additional features Recommended plan Accounting Start (£12 per month exc VAT) If you’re less confident with accounting software, then Sage Business Cloud Accounting is a strong option. Everything is arranged clearly and logically, plus there’s 24/7 support via phone and live chat, so there’s someone there to help whenever you need it. Sage’s base package, Accounting Start, costs £12 per month (exc VAT) and includes tools to calculate and submit VAT returns. When it comes to self-employed accounting software, this plan is probably more suited to well established freelance/sole trader businesses. With Accounting Start, you get a solid basic package. This lets you: Create and send invoices Track what you’re owed Automatically reconcile your bank accounts Create and submit MTD VAT reports to HMRC However, if you need to work out Construction Industry Scheme (CIS) deductions, then you’ll require the £24 per month (exc VAT) Accounting Standard plan. This also grants you the ability to: Run advanced reports Send quotes and estimates Forecast cashflow Manage purchase invoices And that’s it, unfortunately. No matter which plan you pick, you won’t get any advanced features like mileage tracking, and the ability to import expenses receipts by snapping them on your phone is only available as an optional extra. Where Sage really shines, though, is its customer support. On all plans, you get 24/7 help via both phone and live chat, as well as a comprehensive suite of instructional videos and online guides. Verdict If you’re looking for basic accounting software and support to guide you every step of the way, then Sage Business Cloud Accounting could well be your best option for self-employed accounting software. The 24/7 support on offer is unrivalled, but for most freelancers and sole traders, the feature list is a bit limited for the price. To learn more, check out our in-depth Sage Business Cloud Accounting review. Xero – Best for a clean, user-friendly interface ✔️ Looks great ❌ Usage limits on basic plan Recommended plan Xero Starter (£10 per month exc VAT) Xero calls itself “beautiful accounting”. While beautiful might be going a bit far, here at startups.Co.Uk, we’re big fans of its elegant interface. Everything is laid out clearly, and the white, blue, grey, and light green pastel colours it uses are calming. This is important, given that you’ll be checking your accounting software a lot as you run your self-employed business. Crucially, there’s substance to go with that style. The basic £10 per month (exc VAT) starter plan lets you: Create invoices and quotes Enter bills Reconcile bank transactions Submit VAT returns to HMRC Automatically calculate Construction Industry Scheme (CIS) deductions Capture bills and receipts using Hubdoc However, this plan does also come with some strict usage limits – indeed, you can only send 20 invoices and quotes and enter five bills per month. Go above this, and you’ll need to start paying £24 per month (exc VAT) for the Standard plan. It’s a steep increase, especially given that the Standard plan offers no other extra features. It’s also unclear what Xero’s promise of “24/7 support” actually means. Its website is full of helpful guides and instructional videos, but things are much less clear cut when it comes to getting help from an actual human. Xero has no support number you can call, and no live chat option either. Instead, you send a message, and then wait for them to get back to you. It’s hard to tell how long this takes, and there’s at least one disgruntled customer on the Xero forums complaining about waiting several hours for a response to their query. Verdict Provided you can stay within the usage limits, Xero is the natural choice for anyone who wants sleek, stylish self-employed accounting software. With those limits offering a very clear incentive to upgrade, Xero does offer an impressive range of features in its basic plan – making this plan perfect for any small-scale sole traders that need to work out VAT or CIS deductions. The limited support on offer, however, means that those less confident with accounting software might want to look elsewhere. How to choose your self-employed accounting software Choosing the right self-employed accounting software for your business is just like choosing anything else – you need to work out what you need most, and what you can live without. If, for example, you’re VAT registered, then it’s going to make a real difference if you choose software that lets you directly submit VAT returns to HMRC. And if you know you’ll need to calculate Construction Industry Scheme (CIS) deductions, then look for a plan that offers this. More generally, think carefully about how your business works. If the plan you’re considering has strict usage limits, then work out whether you’re likely to be able to stay within them. You should also think about how much you’ll actually use advanced features like time tracking, or being able to submit your expenses just by snapping a receipt with your smartphone. Just as importantly, think about how you work. If you’re an IT whizz that loves learning new software, then you probably don’t need to worry too much about when and how in-person support is available. If you’re less confident though, it could be worth paying a bit more to ensure there’s always someone to call if/when you run into problems. Finally, if you really can’t decide, then check whether a free trial is available. At the time of writing, QuickBooks, Sage, Xero, and Freshbooks all offer 30-day free trials, so you can take them for a spin and see if they’re the right self-employed accounting software for you. If you do do this though, make sure you know what features would actually be on offer in your chosen plan – the free trial generally gives you access to everything, and there’s no point diving into features that are only available on plans you can’t afford. This time and effort is worth it, though. Whether you’re self-employed, a freelancer, or a sole trader, finding the right accounting software can make running your business quicker, easier, and less stressful – leaving you more time to do what you’re actually good at. Good luck!
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