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We can help you to repair damaged QuickBooks filesSep. 30 ‘internet Blackout’ Showed The Importance Of Digital Security Certificate EncryptionQuickBooks Online Simple StartNew Intuit QuickBooks Survey Reveals Increased Consumer Appetite To Shop Small This Holiday Season that can not be opened. Recover current data files by updating an old QuickBooks file or backup with current information from the transaction log.
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Call Now What happened on September 30 in words of (mostly) one syllable. 11 October 2021 | 13 Shares On September 30 this year, multiple websites and services stopped working for many users due to a problem with a security certificate expiry. Many online shoppers found that they couldn’t complete their purchases, and companies using Xero’s or Intuit QuickBooks’s web services also found their work interrupted. READ NEXT Intel falters as chip manufacturers jostle for position There were issues with CDN Cloudflare and older versions of iOS unable to connect securely to online websites and services. All over the internet, browsers and apps either silently failed to connect with their target destinations, or flagged up errors saying that safe connections couldn’t be established. Even among seasoned technology professionals and among the majority of the internet-using population, the whole subject of certificates, security certificate authorities, root certificates, SSL, TLS, and encryption in general is a dark art. Other than the display of a padlock on a web browser’s URL bar, or a vague knowledge that https://site.Com is somehow safer than http://site.Com, few people have any idea of the layers of technology that work constantly to keep the internet safe. For those that want to know the reasons for what happened on September 30, how the safety net of encryption is spread over much of the internet, and what happens when the silicon entities stop trusting each other, read on. Here’s the business professional’s guide to certificates, and how some very clever mathematics helps keep internet traffic safe. You own google.Com (or goooogle.Com) Imagine you own a domain — let’s call it goooogle.Com. When people want to surf your website at www.Goooogle.Com, their web browser sends you a message asking “is it really you? Can I trust you?” To reassure them, you send them a copy of your digital ID, which is a certificate. Bound up in the certificate is a complex code, which is a key given out to help the public ascertain that you are really who you say you are. It’s called a public key. The people wanting to browse your website look at the certificate which contains a record of where it was made. If its maker (called a Certificate Authority) doesn’t appear on the list of makers (CAs) baked into the web browser (the length of the list of acceptable CAs varies depending on whether you use Firefox, Chrome, Edge, Safari and so on), the person sat at the browser gets an error message. You may have seen one of these — something along the lines of “This certificate issuer is not unknown, are you sure you want to continue?”. For now, however, let’s imagine all is well, and the certificate authority is a recognized one. The web browser then checks the certificate and verifies, mathematically, that it was indeed issued by the certificate authority that it claims. If it all checks out, the browser and the website decide to chat. Between them, they come up with a session key, which is used by both sides of the conversation to obfusticate their conversation. Impersonation isn’t easy The internet is a free and open place, and anyone can issue a security certificate that can be used to encrypt traffic between a website they’ve put together, and people that want to browse it safely. The difference between self-certification and getting a certificate from a CA is twofold. Firstly, anyone browsing to a site that has a self-certified will get the message mentioned above, namely, “This certificate is from an authority I don’t recognize. Are you really really sure?” The second difference is that to get a certificate from a recognized certificate authority (one of the hundred or so baked into the web browser), organizations have to jump through some hoops — like anyone applying for a passport or national identity card would have to. When an organization applies for a recognized secure certificate it has to at least prove that it owns the domain, by responding to an email sent to that domain and maybe a couple of other checks behind the scenes. The more secure a site wants to be, the greater number of hoops it will need to jump through — this is called extended validation, and ends in the issuing of an EV certificate. So what went wrong on September 30? One of the most-used certificate authorities is Let’s Encrypt. It is commonly used by any organization that wants one of the quick, less stringently-checked certificates. Rather than the extended validation certificate, these are known as domain-validated certificates, or the snappily-titled X.509 digital certificates. For application developers, they’re a real boon, because they offer a decent degree of security yet are quick to obtain and install. They’re used a great deal to provide an HTTPS connection to a content-driven, non-sensitive data-holding website, or an API gateway between applications passing data to one another. However at the core of the certificate authorities’ workings are what are known as root certificates. Each CA has one, and in fact, there’s a copy of each of them baked into the average web browser — they are what make up the list of approved issuers mentioned above. Root certificates are used by the CA to create at least one intermediate certificate, also signed by the security certificate authority. That creates a chain of trust: the website’s certificate can be checked against the CA’s intermediate certificate, which can be checked against the root certificate. And like all certificates, root certificates expire and are replaced — although, it has to be said, not very often. The nature of technology systems is such that many older operating systems, browsers and other apps that use the internet remain in production in the wild (for instance, older Android phones). The root certificate pertaining to Let’s Encrypt on some older systems didn’t update. Therefore, there was a mismatch between certificates along the chain of trust — the root certificates on older devices couldn’t be mathematically verified as kosher. Let’s Encrypt published multiple notices of the expiry of its root security certificate, and even offered several workarounds to effectively nudge older systems to update them, but for all sorts of reasons — developers moving on from job to job, human mistakes, and so on — there were plenty of instances where the certificate updates failed. The issue on September 30 was not a systemic failure, but a procedural one. Additionally, it affected only one of the root authorities (the certificate authorities that hold root certificates — Let’s Encrypt, in this case), so the outages were not widespread. It’s easy enough for articles like this to end with a call to arms to ensure systems are up to date, but the nature of most technological systems is that they comprise many, many moving parts. The areas of key pairs, encryption, digital signing and certificates can be highly complex, even for mathematicians with PhDs in Computing Science. After all, business professionals might not understand how a car’s airbags actually work — it’s just good to know they’re there, and that occasionally (unfortunately) it’s proven they work.ConsumerAffairs is not a government agency. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Our content is intended to be used for general information purposes only. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Company NMLS Identifier #2110672 Copyright © 2021 Consumers Unified LLC. All Rights Reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.QuickBooks Introduces New Way to Shop Small with Holiday Gift Guide;93% of Consumers Say Supporting Small Businesses this Holiday Season is Important MOUNTAIN VIEW, Calif., October 21, 2021--(BUSINESS WIRE)--New survey data released today from Intuit (Nasdaq: INTU) QuickBooks reveals that 93% of U.S. Shoppers say supporting small businesses this upcoming holiday season is more important than ever because of the pandemic. Furthermore, nearly half of consumers (48%) are more likely to try new businesses than they were pre-pandemic, presenting a large opportunity for retail-based small businesses looking to maximize their holiday sales. In addition to the newly announced data, QuickBooks also launched its first QuickBooks Holiday Shopping Guide, a curated list of small businesses ideal for any shopping list this holiday season. The QuickBooks Commerce Small Business Shopping Report highlights data on consumer shopping attitudes toward small businesses. The survey of 2,000 U.S. Adults underscores the fundamental shift in consumer shopping behavior as a result of the pandemic - shedding light on both the opportunities and challenges ahead for small business owners, particularly with the holiday shopping season approaching. Despite consumers’ overwhelming support of shopping small, small business owners need to remove barriers that prevent shoppers from actually making a purchase. Having an online presence that not only aids in the discovery of the business but also drives sales is more critical than ever. Nearly half (48%) of the consumers surveyed stopped shopping at a store they visited before the pandemic because the business didn’t have an online store. Additionally, 53% have considered using a business, but changed their minds because the business did not have a website. Other key findings of the research include: Consumers value convenience. Nearly half (44%) of consumers enjoy online shopping because they don’t need to leave the house, and around a third of consumers like online shopping for the ease of finding products (33%), speed of researching and comparing products (32%), and as a result, finding the most affordable option (31%). Technical and shipping issues frustrate consumers. 83% of online shoppers have experienced technical issues at least once or twice while shopping or browsing on small businesses’ websites, posing a threat to sales conversion. Furthermore, shipping is the biggest challenge for about 29% of consumers who have shopped with small businesses online, particularly high shipping costs (22%). Consumers want the best of both worlds. For 56% of consumers, their shopping journey often involves both online and in-person channels, known as "omnichannel shopping." This means a majority of consumers are either looking at products in-store and then purchasing online, or finding products online and then buying them in store. "Our research shows that consumers want to support small businesses, but they often aren’t able to provide consumers with the online shopping experience they’ve come to expect, missing out on potential sales," said Shilpa Reddy, Vice President of QuickBooks Commerce at Intuit. "We introduced QuickBooks Commerce to help small businesses break the barrier of selling online, while being able to expand to other channels, so that they can adapt and thrive to the omnichannel shopping experiences consumers demand." Story continues Intuit launched QuickBooks Commerce in 2020 to help businesses manage the business and operational complexities and meet consumers’ desire for "omnichannel shopping" that includes across multiple channels. The offering allows businesses to better manage products, orders, inventory and fulfillment across multiple online and offline sales channels, so they can expand their customer base by meeting consumers where they are. "As a business owner that sells through multiple channels – direct to consumer, wholesale, Amazon – ensuring that we have one place to manage all of our inventory and sales is critical, especially leading up to a busy holiday season," said Craig Zucker, founder of Speks. "Managing our inventory and fulfilment across all sales channels while also integrating seamlessly with our accounting system through QuickBooks Commerce gives our small team more time and resources to focus on expanding our customer base and developing new tactile products to make the world a happier, more creative, and more productive place." Introducing the QuickBooks Holiday Shopping Guide This holiday season, Intuit is making it easier for consumers to shop small through a curated small business guide to help shoppers find creative, bespoke holiday gifts. The QuickBooks Small Business Holiday Shopping Guide allows shoppers to find and support small businesses from around the country. The range of QuickBooks customers and products spotlighted in the guide showcases the innovations and ingenuity of American entrepreneurs. The QuickBooks Small Business Holiday Shopping Guide features a range of inspiring entrepreneurs who offer unique gifts: Fashion: Food and Beverage: CocoTutti - handmade, artisanal sweets and chocolates Barred Wood - environmentally sustainable maple syrup Corner 103 - limited-product, award-winning wine Embrew Tea - naturally sweetened loose leaf grade teas Girl Meets Dirt - heritage preserves for sweet and savory pairings Work From Home: Kids and Pets: Tailgating: Small Business Resources to Support an Omni-shopping Experience Beyond the QuickBooks platform’s products and services designed to help small businesses grow and thrive, there are a range of online resources from the QuickBooks Resource Center to help small businesses prepare for the holiday shopping season: About Intuit: Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. Serving approximately 100 million customers worldwide with TurboTax, QuickBooks, Mint and Credit Karma, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Please visit us for the latest information about Intuit, our products and services, and find us on social. The QuickBooks Commerce Small Business Shopping Report was conducted by Wakefield Research among 2,000 nationally representative U.S. Adults ages 18+, between July 28th and August 4th, 2021, using an email invitation and an online survey. The data has been weighted to ensure reliable and accurate representation of U.S. Adults ages 18+. View source version on businesswire.Com: https://www.Businesswire.Com/news/home/20211021005343/en/ Contacts Intuit QuickBooks:Kim AmsbaughKim_Amsbaugh@intuit.Com Jennifer Garciajeng@accesstheagency.Com

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