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Call Now QuickBooks Payroll is offered in both online and desktop versions. Service plans for this software range between $29 and $125 per month, plus monthly per-employee fees. You can add QuickBooks' accounting software to each service plan for an additional fee. This review is for small business owners who are considering using QuickBooks Payroll as their payroll service. After conducting extensive research and analysis, we recommend QuickBooks Payroll as our 2021 pick for the best online payroll service for small businesses. QuickBooks Payroll is ideal for small businesses because of its flexibility and variety. The service is available in numerous service plans at a variety of prices, so businesses of any size and budget can find a plan to meet their needs. Another feature that makes QuickBooks Payroll a solid choice for small businesses is its integration with QuickBooks' accounting software, which many small businesses already use. Other reasons we recommend QuickBooks Payroll is its ease of use, employee self-service options, range of payroll reports and one-month free trial. To read more about the best options for payroll services, read all our reviews and learn more about the buying process. Editor's note: Looking for information on payroll systems? Use the questionnaire below, and our vendor partners will contact you to provide you with the information you need: QuickBooks Payroll Pricing, Service Plans and Features Part of QuickBooks Payroll's appeal is that the company offers several plan types at a range of prices. Several plans combine the company's accounting software and payroll service. This range of options makes this software a great option for a wide variety of businesses. Below, you'll find a full breakdown of the pricing and features for all of QuickBooks Payroll's plans. Keep in mind that first-time customers are eligible for a 30-day trial on all of these plans, so you can give the software a test-drive before you commit to a monthly or yearly plan. QuickBooks Payroll Plans QuickBooks Payroll is available in a variety of service plans. There are online versions, desktop versions and plans that combine QuickBooks' payroll and accounting software. If you're looking for both accounting software and a payroll service, pairing the two could be ideal for your small business. Every time you run payroll, all of the info – including check amounts, state and federal taxes, and deductions – automatically downloads into your QuickBooks accounting software. Opting for a plan with accounting software also gives you the ability to track income and expenses, maximize tax deductions, run reports and send estimates. QuickBooks allows for invoicing the acceptance of payments. QuickBooks Plus also lets you manage bills, track inventory and manage contractors. Here is a breakdown of some of the options: QuickBooks Online Payroll Plans Core Cost: $45 per month, plus $4 per employee per month Features: full-service payroll, autopayroll, health benefit options and 401(k) plans Premium Cost: $75 per month, plus $8 per employee per month Features: everything in the Core plan, plus same-day direct deposit, workers' compensation administration, mobile time tracking, access to an HR support center and expert setup Elite Cost: $125 per month, plus $10 per employee per month Features: everything in the Premium plan, plus tax penalty protection, customized setup and access to a personal HR advisor With each of these plans, you have the option to get either one month free or a 50% discount for the first three months of service. You can also add QuickBooks Online accounting software, which will cost you between $25 and $150 per month. QuickBooks Desktop Payroll Plans Basic This plan only runs payroll and does not handle any payroll tax obligations. Cost: The base fee is $29 per month, plus there is a monthly fee of $2 per employee. The first six months are offered at a 20% discount. Features and tax services: This package includes the ability to print instant paychecks for W-2 employees and 1099 workers, as well as direct deposit and live support. Enhanced This plan handles all payroll and some tax responsibilities. Cost: The base fee is $45 per month, plus there is a monthly fee of $2 per employee. The first six months are offered at a 20% discount. Features and tax services: This plan includes everything in the Basic package, plus it calculates all federal and state payroll taxes. You are responsible for making all tax payments. Intuit fills in all of the federal and most state payroll tax forms for you, and it gives you the option to pay these taxes electronically. Additionally, this plan includes email reminders for taxes and the ability to print W-2 forms for employees. Assisted This plan handles all payroll and payroll tax responsibilities. Cost: The base fee is $109 per month, plus there is a monthly fee of $2 per employee. The first six months are offered at a 40% discount. Features and tax services: This is the most comprehensive service. The package runs payroll; completes and files all federal, state and local forms; and guarantees that tax payments are correct and on time. If the company makes an error, it will correct the mistake and pay all of the resulting payroll tax penalties. QuickBooks also sets up this package for you by having a company representative enter all employee information into the system before you get started. In addition, the Full-Service package takes care of processing and printing employees' W-2s. At the time of this writing, QuickBooks was offering a 50% discount on all of the above rates for the first three months of service for new customers. The only other cost is for businesses with employees who work in multiple states, in which case there is an added $12 monthly charge per state. A benefit of QuickBooks Payroll is that each of the plans allows unlimited payroll runs for no extra charge, thus giving businesses the option to pay employees weekly, biweekly, semimonthly or monthly, all for the same price. QuickBooks accounting software can be added to any of the plans listed above. It starts at $15 per month and includes four pricing plans that range up to $150 per month. Key takeaway: QuickBooks Payroll offers three online plans and three desktop plans. Prices range from $45 to $125 per month (plus $4 to $10 per employee per month) for the online version and $29 to $109 (plus $2 per employee per month) for the desktop version. Features QuickBooks Payroll has a wide range of beneficial features. Most important, QuickBooks handles all of your payroll processing and payroll tax responsibilities. You can run payroll an unlimited number of times each month. This gives you the freedom to pay employees whenever you want, so everyone doesn't have to be on the same pay schedule. This flexibility can be especially valuable if you have both full-time employees and independent contractors. QuickBooks handles all of your payroll tax needs. It calculates your taxes, fills out the necessary paperwork and makes the payments. For some plans, QuickBooks also offers a tax guarantee, which means if the software makes an error, QuickBooks will correct it and pay any imposed fines. The integration with QuickBooks' accounting software is another huge bonus of this solution. The result is that both software programs work in lockstep. Data is automatically transferred back and forth between the two programs, thus making it simple to run payroll and manage your finances. This can be a huge benefit for small business owners who don't have the luxury of having an in-house payroll specialist and accountant. QuickBooks also offers several HR-related resources, including access to a human resources advisor to turn to when you need guidance on important HR issues. Other services include health benefits by SimplyInsured and retirement plans offered by Guideline. QuickBooks announced in 2021 it is improving its integration with the popular customer relationship management (CRM) tool HubSpot. According to QuickBooks, the new integration will include more data entry automation, reducing the likelihood of error and saving staff members time. It will also feature a centralized dashboard through which users can create financial workflows to suit their needs, as well as move invoices seamlessly across QuickBooks and HubSpot. Did you know? QuickBooks Payroll handles all payroll processing and payroll tax responsibilities. It also allows for unlimited payroll runs, provides access to an HR advisor and integrates with QuickBooks' accounting software. Ease of Use Small business owners will be pleased with how easy it is to use QuickBooks Payroll. It is a cloud-based service that has no software to install or maintain and can be accessed online from anywhere. The easy-to-use platform is clearly labeled and simple to navigate. Running payroll starts by selecting the employees to pay. For hourly employees, you enter the number of regular, bonus, overtime and vacation hours they worked during that pay period. Salaried employees already have their pay rates saved. Then, you review the payroll info. You can see each employee's payroll details as well as your total costs. During this stage, you can also compare the current payroll with the previous one to make sure everything lines up. The last step is to click the Submit to Intuit link. The service confirms that it received the information and processes payroll. Employees who have direct deposit are paid in two business days. You also have the option to print checks from your office. Adding employees to the system is also simple. The software walks you through each step of adding basic details about each employee, such as their pay rate, federal and state tax information and withholdings, tax exemptions, and benefit deductions. Some service plans allow QuickBooks to handle this task for you. You can email or fax your employee roster and information to a QuickBooks payroll specialist, who will enter the details. The system is also accessible via a mobile app for iOS and Android devices. With the app, administrators can run payroll, pay taxes and view company payroll history. Employees can log in to the online system on either a web browser or the mobile app to view their paystubs, pay history and paid-time-off accruals. QuickBooks Payroll users can download a variety of reports, including payroll summaries, payroll details, employee details, tax payments, tax and wage summaries, tax liability, workers' compensation, total costs and contractor payment details. Customer Service You can reach QuickBooks Payroll representatives by phone and email Monday through Friday between 9 a.M. And 9 p.M. ET, and live-chat support is available 24/7. On the website, you'll find payroll guides and advice, training videos, details on how to set up the system and a user community that has answers to questions on all of Intuit's products. We were pleased with the customer service Intuit provided when we contacted the company numerous times by phone and email, posing as a business owner interested in payroll services. Each time we reached out by phone, a representative immediately answered our call. With some of the other large payroll services we considered, we had to wait on hold for lengthy periods before someone was available to speak with us. We were just as pleased with the support we received via email. Many of the representatives we contacted over the phone followed up with an email. Each time we wrote back with a question we had, whether it was the same day or weeks later, we received a prompt and thorough response. The representatives never pressured us to sign up for the service. Instead, they listened to us, answered our questions and encouraged us to call back with any further inquiries. This was a difference from what we experienced with many other payroll providers we contacted. Tip: You can reach QuickBooks' customer support team by phone weekdays between 9 a.M. And 9 p.M. ET or via live chat 24/7. Limitations One potential downside of QuickBooks Payroll is the cost. If you choose one of the more robust service plans, there are base fees of over $100 per month, which is more expensive than many of the other services we considered. However, the more costly plans offer a number of HR-related tools, which some businesses may find appealing. We were also disappointed that only the most expensive QuickBooks plans offer a tax guarantee. Most of the services we examined offered this guarantee to all customers. Another potential negative is the large number of complaints filed against Intuit, QuickBooks' parent company, with the Better Business Bureau (BBB). As of December 2020, more than 1,600 complaints had been filed against the company. While the number of complaints is concerning, it is unknown how many of these complaints are specific to Intuit's payroll service, as the complaints listed on the BBB website encompass all of Intuit's products and services. Despite the complaints, Intuit has an A+ rating with the BBB. Ready to choose a payroll service? Here's a breakdown of our complete coverage:Intuit QuickBooks is marketed as a full-service financial application for small businesses. This means that you can complete all of your company's financial tasks, including payroll, with one program. However, if you are already using ADP for your payroll needs, you don't have to switch to Intuit payroll service for QuickBooks. Use the ADP InfoLink General Ledger Interface website to create a payroll report that you can import into QuickBooks. You must set up QuickBooks for manual payroll before importing the ADP payroll file. Log into your ADP InfoLink account, then download the payroll report from ADP for the pay period that you want to use in QuickBooks. You can select the dates for the pay period from within the ADP InfoLink report utility and the fields you want to map. For example, select the "Social Security Number" field in the report if there is a corresponding field in your QuickBooks company file. Type a name for the file and enter the date, then click "Export" to download the file to your computer. Launch QuickBooks, then click "Help" from the menu bar. Select "QuickBooks Help" from the drop-down menu, then click the "Search" tab. Type "Manual Payroll" and press the "Enter" key, then select "Calculate Payroll Taxes Manually (Without a Subscription to QuickBooks Payroll)" from the results list. Click the "Manual Payroll Calculations" link, then click the "Set My Company File to Use Manual Calculations" link. Click "File" from the menu bar, then choose "Import" from the drop-down menu. Click "Browse," then navigate to the ADP payroll report file on your computer. Click the "Open" button to import the payroll report file into QuickBooks. Click "Yes" to import the file. Confirm that the names in the ADP report match QuickBooks account names. Click "Yes" to continue the import. QuickBooks automatically imports the ADP payroll information into the appropriate sections. References Resources Warnings You need to sign up for access to the ADP InfoLink General Ledger Interface website by calling ADP customer service. Writer Bio An avid technology enthusiast, Steve Gregory has been writing professionally since 2002. With more than 10 years of experience as a network administrator, Gregory holds an Information Management certificate from the University of Maryland and is pursuing MCSE certification. His work has appeared in numerous online publications, including Chron and GlobalPost. Monthly Comparisons of Profit & Loss in QuickBooks How to Make a Pay Stub With QuickBooks How to Extract Data From Quickbooks to Excel How to Calculate the Gross Margin in QuickBooks Pro 2010 How to Move From Quicken to YNAB How to Convert CSV to QuickBooks What Report in QuickBooks Reconciles Gross & Net Pay for Employees on Special Days? How to Change the Default Report Date Range to All in QuickBooks Pro How to Delete Payroll Checks in Quickbooks How to Build an Application for Payroll How to Calculate Effective Hourly Payroll How to Create a Daily Report of Invoices in QuickBooksFor QuickBooks customers who want a point-of-sale system that integrates with their QuickBooks desktop accounting software, the company's POS desktop software is worth considering. Three plans are available, and it tracks inventory, generates reports and integrates with e-commerce platforms. Editor's note: Looking for the right POS system for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs. What's included in QuickBooks' desktop software? QuickBooks POS is designed for retailers and other businesses that accept payments. It integrates with QuickBooks desktop accounting software, supports online and in-store payments – including contactless payments – and comes with inventory management tools and several other POS features. "The desktop POS integrates deeply with QuickBooks desktop accounting software," said Susan Irish, product marketing leader for QuickBooks Desktop POS. "The desktop solution is for customers who want to buy the product and pay one time." For retailers who want a POS system that integrates with QuickBooks Online accounting software and prefer a cloud-based POS system, the company touts its partnership with ShopKeep, which provides the POS software, and QuickBooks Payments, which processes credit card payments for the system. For retailers who want a POS system that integrates with QuickBooks Online accounting software and prefer a cloud-based POS system, the company touts its partnership with ShopKeep, which provides the POS software, and QuickBooks Payments, which processes credit card payments for the system. QuickBooks Desktop POS pricing and terms With QuickBooks Desktop POS, you purchase the software upfront rather than paying a monthly subscription to access the system in the cloud. QuickBooks has different pricing plans for its desktop POS software depending on the size of your business and the number of users. The POS hardware is sold separately. POS Basic TThe entry-level package currently costs $720 (reduced from $1,200). It integrates with QuickBooks desktop accounting software, and you can perform the following tasks with it: Ring up sales Accept credit cards, including contactless payments Track inventory Generate basic reports Manage customer data Integrate with e-commerce solutions POS Pro The professional version of the desktop software currently costs $1,020 (reduced from $1,700). In addition to the features in the basic plan, you can use it to: Generate purchase orders Run a rewards and loyalty program Offer layaway and gift cards Manage employees and payroll Generate advanced reports POS Multi-Store Aimed at business owners who operate several stores, this package currently costs $1,140 (reduced from $1,900). It comes with all the features from the Pro plan as well as support for multiple store locations. POS hardware pricing QuickBooks sells compatible POS hardware on its website, offering users the ability to purchase a bundle or stand-alone devices. It may also support your existing POS hardware. Tip: Before purchasing this POS system, check out its list of partners and supported third-party hardware. Here's a look at some of the pricing for POS hardware through QuickBooks. Hardware bundle The hardware bundle costs $900, comes in white and black, and requires you to have a QuickBooks Point of Sale Payments account. It includes the following items: Cash drawer Receipt printer Wired barcode scanner PIN pad mPOP This cash drawer and receipt printer combo costs $449, is available in white and black, and works with QuickBooks Point of Sale version 19 and higher. POS peripherals These are some other POS accessories sold through QuickBooks: PIN pad: $389 Cash draw: $109 Receipt printer: $219 Wired barcode scanner: $199 Wireless barcode scanner: $409 Universal table stand: $119 Pole display: $209 Tag printer: $329 POS processing fees Merchants using the QuickBooks POS system must use QuickBooks Point of Sale Payments as their credit card processor. You have the option to pay as you go or pay monthly. The processing fees depend on the plan you choose and how the payment is accepted. Pay-as-you-go plan No monthly fee Cards accepted in person using a card reader: 2.7% PIN debit transactions: 1% Cards manually keyed in to the system: 3.5% Monthly plan Monthly fee: $20 Cards accepted in person using a card reader: 2.3% + $0.25 PIN debit transactions: 1% + $0.25 Cards manually keyed in to the system: 3.2% + $0.25 QuickBooks POS features From its accounting integration to inventory management and reporting, you get a lot of features and functionality with QuickBooks Desktop POS. "It's a really integrated offering," said Maura O'Donnell, QuickBooks Online Global Payments' Platform Partnerships leader. "With one POS system, you get QuickBooks Payments, you get a reader, automatic reconciliation with accounting, as well as reporting. It's a one-stop shop." Inventory management QuickBooks Desktop POS offers a lot of inventory management features to support small businesses. Whether you sell online or in a store, you can get an accurate snapshot of your inventory in real time from one dashboard – even if you have multiple stores. You can also identify your top sellers and peak sales periods, and ensure that your pricing supports the growth of your enterprise. It has low-inventory alerts to remind you when to reorder products, and you can run inventory turnover statistics to see which items you should reorder and which ones you should cycle out. Reporting QuickBooks POS has reporting capabilities as well. You can run a sales report on the spot, check the productivity of specific employees, check inventory levels, and see who your best customers are. FYI: You can also customize your POS reports to get the information that matters most to your business. E-commerce support E-commerce has become extremely important for many merchants during the COVID-19 pandemic, and POS systems that support the digital migration stand out. QuickBooks has partnered with ShopKeep to give its merchants the ability to set up an e-commerce shop, offer online ordering and offline delivery, and access SEO tools. This desktop POS system also integrates with Amazon, Shopify, and other e-commerce platforms so you can manage your offline and online businesses from one place. QuickBooks POS drawbacks QuickBooks POS offers a lot of features and functionality, including integration with QuickBooks accounting software, but there are some drawbacks that business owners should consider. For starters, QuickBooks POS is a desktop product. There is no cloud option other than its services offered through ShopKeep. That can be limiting if you want to access your POS data when you're not in your store. You'll make a large upfront purchase for the software and the hardware, which may be difficult for small businesses with tight budgets. You're also required to process payments through QuickBooks. Although convenient, it may not be the cheapest payment processing option available. Did you know? If you need access to your POS system while on the go, there are a number of top mobile POS systems available. POS systems that integrate with QuickBooks If you aren’t sold on using the Quickbooks POS system for your business, several highly-rated POS systems integrate with QuickBooks. Here are some other options to consider Square POS By far one of the most popular alternatives, Square comes with a free POS app that can be used to track inventory, access employee management tools, and export payment processing reports directly to QuickBooks. The integration process is very simple, just select “Get Started” on the QuickBooks Online Sync with Square website, and follow the steps. Once the integration is complete, you can use the Quickbooks POS system to import data related to sales and expenses. Sync payroll reports, and much more. Keep in mind, if you accept payments through the free Square mobile credit card reader, you will be charged a 2.6% fee, in addition to 10 cents of the purchase value. If you use more advanced Square POS software, you may have access to lower rates. Learn more in our full review of Square. Clover POS While Clover POS is not free, it is a great POS option that works well with the QuickBooks POS system. Clover POS software comes with two plans: Service Plan Monthly Fee Transaction fee Features Register Lite $14 2.7% plus 10 cents This plan comes with digital receipts, the ability to accept all forms of payment, as well as the option to process payments offline and apply discounts to transactions. Reister $29 2.3% plus 10 cents In addition to the Register Lite features, this plan also includes the ability to create a customer loyalty program, track customer feedback, manage inventory and build a mailing list. You can integrate Clover into QuickBooks by selecting the Clover app from the “apps” section in Quickbooks. Once you open the app, simply log in to get started. You can learn more in our Clover review. All in all, QuickBooks Desktop POS is a fine option for business owners who use QuickBooks accounting desktop software, but others may want to look for a more modern option. Additional reporting by Dachondra Cason
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